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Terms & Conditions

TERMS OF USE

These terms and conditions apply to the use of this website. By using this website, you agree to be bound by the terms and conditions as set out in this agreement. If you do not accept these conditions you must refrain from using the website.

CONDITIONS FOR ORDERING

We do not offer to sell any products for delivery or use outside of Australia and New Zealand.
If you purchase or use any products, you:

  • warrant and represent that you are at least 18 years of age;
  • are ordering the Products for consumption in Australia or New Zealand;
  • warrant, represent and agree that you have sought, and will continue to seek, advice from independent, appropriately qualified and licensed health practitioners relating to your proposed use of any products;
  •  warrant, represent and agree that you will only use products and any information obtained from the Website in accordance with the advice and supervision of independent, appropriately qualified and licensed health practitioners;
  • warrant, represent and agree that you will not re-sell or otherwise re-supply any products.

 

100% Money Back Guarantee for OVERKILL

Eligibility: This 100% money-back guarantee ("Guarantee") is applicable only to customers who have purchased the BPM LABS OVERKILL and have followed the product usage guidelines.

Validity Period: The Guarantee is valid for a period of 30 days from the date of purchase of the OVERKILL in Australia.

Claims Process: To claim the Guarantee, customers must:

  • Retain the original purchase receipt or proof of purchase.
  • Contact our Customer Service within the validity period of the Guarantee.
  • Provide details regarding the reason for dissatisfaction with the product.

Evaluation of Claims: Upon receiving a claim, BPM LABS reserves the right to assess the validity of the claim and may request additional information or evidence to support the claim for a refund.

Refund Process: If the claim is deemed valid by BPM LABS, a full refund of the purchase price of the OVERKILL will be issued to the original payment method used for the purchase. The refund excludes any shipping or handling charges.

Conditions for Refund Eligibility:

  • The OVERKILL must have been used in accordance with the recommended guidelines provided.
  • The Guarantee does not cover dissatisfaction due to personal preferences or taste.
  • Refunds will not be issued for products that have been misused, abused, damaged, or used contrary to the product instructions.
  • The Guarantee excludes claims relating to products containing banned substances listed by relevant Australian regulatory authorities.

Comparison Clause: In the event a customer claims the 100% money-back guarantee based on finding another stronger product in Australia, the following conditions apply:

  • The OVERKILL must have been used in accordance with the recommended guidelines provided.
  • Refunds will not be issued against the products that have been misused, abused, damaged, or used contrary to the product instructions.
  • The comparison with another product must comply with legal distribution and sale within Australia.
  • The Guarantee excludes claims relating to products containing banned substances listed by relevant Australian regulatory authorities including TGA.

Exclusions: The Guarantee does not cover refunds for OVERKILL against products containing ingredients that are on the World Anti-Doping Agency (WADA) banned substances list.

 

USE OF INFORMATION

All information provided by us on the website or on or in respect of any products is provided by us as general information and is not in the nature of advice. We reserve the right to update or otherwise change this information at any time.
We do not make any representations or warranties that any information we provide is reliable, up-to-date, accurate, complete or suitable for any particular purpose or that your access to the Website will be uninterrupted, timely or secure.
We are not liable for any direct, indirect loss or consequential loss resulting from any action taken or reliance made by you on any information, content or material on the website, or your use of the Website or any products.
Your use of information provided on the website, and any products, is entirely at your own risk.
You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any material downloaded from the Website. In addition, you may not commercialise any products, or any information or materials downloaded from the website.

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